Shipping policy

Shipping Policy – Hyper Dukaan

Order Processing

All orders are processed within 1–2 working days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

  • Standard delivery time is 3–5 working days across Pakistan
  • Remote areas may take 5–7 working days
  • Delivery times may vary due to unforeseen circumstances

Shipping Charges

  • Shipping charges may vary depending on your location and order value
  • Any applicable shipping fee will be displayed at checkout

Cash on Delivery (COD)

We offer Cash on Delivery (COD) in most areas across Pakistan. Please ensure you provide accurate contact details for smooth delivery.

Order Tracking

Once your order is shipped, you will receive a confirmation message or call with tracking details (if available), so you can track your order status.

Delivery Issues

  • If you are unavailable at the time of delivery, the courier may attempt re-delivery
  • In case of incorrect address or contact details, delivery may be delayed or canceled

Damaged or Missing Items

If you receive a damaged or incomplete order, please contact us within 24 hours of delivery with proper proof (images or video).

Contact Information

For any shipping-related queries, please contact us: